THE EFFECTIVE LEADER

Does this sound like your leadership team?

They’re confident in the operational or technical side of their role but second-guess themselves when it comes to leading people.
They avoid hard conversations because they don’t know how to have them or because they’ve gone badly before.
Their teams are getting through the work, but not really working together.
They struggle to set clear expectations around behaviours and don’t follow through on them.
They’re stuck in a cycle of reactivity, overwhelm, and just trying to get through their to do list each day.

If this sounds familiar, you’re in the right place.

Here’s Why Most Leaders Struggle to Lead

Most frontline leaders are promoted because they’re great at their technical or operating role but leading people is a completely different job. One that requires self-awareness, emotional intelligence, and the ability to bring out the best in others.

But most leaders never get the chance to develop those qualities. They’re thrown into the deep end and expected to figure it out as they go.

Leadership is about how they show up when things get tough, how they connect with others, and how they carry responsibility, moment to moment.

And that needs to be developed from within. Leaders need to understand themselves and understand others.

Because when a leader grows as a person, they lead with clarity, confidence, and real influence and that’s what transforms teams, culture, and outcomes.

When you develop your frontline leaders, here’s what starts to change:

Better Leaders
Equipped with clarity, confidence, and emotional intelligence.
↓
Better Teams
More engaged, collaborative, and accountable.
↓
Better Performance
Clear expectations, increased productivity, and stronger follow-through.
↓
Better Business Outcomes
Improved culture, higher retention, and stronger business results.

Introducing The Effective Leader Program

A four-day development experience, delivered online, face-to-face or a hybrid of both, designed specifically for frontline leaders.

Your leaders will gain the clarity, confidence, and capability to lead with purpose, not just pressure. Each day builds on the last, creating lasting shifts in how they show up, how they think, and how they lead.

Ready to develop confident, capable leaders who know how to bring out the best in their teams?

Book a Call

FAQs

Who is this program for?

This program is designed for frontline leaders and emerging leaders—team leaders, supervisors, coordinators needing to develop their leadership capability. If they’re responsible for leading people day-to-day, this program is for them.

What makes this different from other leadership training?

Most leadership programs focus on skills alone. This one goes deeper. We start by building self-awareness and emotional intelligence because leadership isn’t just about what you do, it’s about how you show up. We take a human-first approach to transforming leaders.

How is the program delivered?

The Effective Leader Program is delivered across four sessions and can be run online, in-person, or as a hybrid, depending on what works best for your team. The schedule is flexible and tailored to your needs. That might look like four consecutive days or sessions spaced out over time (e.g. one day per week or month). We’ll work with you to design a format that fits your team’s availability and goals.

If someone can’t attend a session, we’ll do our best to support them with catch-up resources or alternative options to ensure they stay on track.

What outcomes can we expect?

You’ll see clearer communication, better feedback conversations, more accountability, and improved team engagement. But more than that, your leaders will start thinking and leading differently. That shift in mindset is what drives lasting cultural and performance improvements.

Can this be tailored to our organisation?

Absolutely. While the core content is proven and structured, we tailor the delivery, examples, and context to suit your culture, values, and specific challenges. That way, it feels relevant and actionable from day one.

How many leaders can we enrol?

We recommend keeping each cohort small enough to allow for real discussion and personalised support, typically up to 16 leaders per group. If you have a larger team, we can run multiple cohorts or design a staged rollout.

Testimonials

“By far the best leadership course I’ve done over my career”

Chad, Rig Manager

“Really enjoyed the content and the interactive style ... very insightful program.”

Dan, Shift Supervisor

“I walked away from the program with a new perspective of my role and the improvements I can make to be more effective.”

Tim, Health & Safety Officer

Its time to build your confidence and back yourself. Start having the conversations you want to have, lead in a way that aligns with your purpose and make decisions only once.

In the Effective Leader program we will cover 4 foundational leadership themes over 4 days.

Day 1: Focus on Team

We will cover:

Culture: Understand workplace culture and what key ingredients your culture needs

Values: how to apply values in day-to-day work to drive behaviours and culture.

Define purpose for your team, set goals for individuals and team that align with organisational objectives and team purpose.

Delegating: Know what to delegate to who, when, and how to make it work.

Learn strategies to Motivate your team so that you can build a culture your team wants to buy into and be a part of.

Day 2: Focus on Self

We will cover:

What does a leader look like: identify what it means to lead and what skills leaders need to be successful,

Becoming a Leader: understand the leadership journey

Know your Purpose and Vision of Success.

Self Awareness: What it means to be self-aware & understand your impact.

Mindset: the difference between a fixed and growth mindset and associated behaviours

Understanding your sphere of influence and how to build influence as a leader, so that you can build strategic relationships and set your self up to lead in a way that feels authentic to you.

Day 3: Focus on Feedback and Performance

We will cover:

Purpose of Feedback: know your role

Setting Expectation: to set your people up for success Communication Styles: Understand your style and where you can adapt Positive & Constructive Feedback: Reflect on the feedback you give now, learn tools to give feedback that has an impact Listening: Learn the 5 stages of listening and reflect where listening can be improved

Performance Management: Reflect on how people are developed now, how to identify peoples strengths and goal setting for individuals

Understand Bias: Identify the common bias traps, reflect on areas where bias may exist for you now, so that you can create a high performing team with clarity and feedback becomes part of your day to day conversations.

Day 4: Focus on the Kind of Leader I Want To Be

We will cover:

An introduction to Emotional Intelligence to highlight areas that are working well and areas you can develop to add the right tools to your leadership toolkit,

Confidence, take charge of yours and learn how to tune into your self talk,

Gain insights into your Leadership Style to increase self awareness and insights into when you can adapt your style for better outcomes

Managing Time versus Value: know where you add value & evaluate is this where you spend your time, so that you can create a compelling vision for your team and have the skills to bring them along on your journey.

Build your Action Plan so you have a clear path on specific actions that will make a difference for you over the next 12 months and beyond.

PLUS ...

Foundation PRISM Profile

Know how you do your best work and the environment you thrive in with a PRISM profile and a 1 on 1 debrief with Karissa

Learning Resources

All the value packed learning materials and worksheets will be yours to keep

Follow Up Accountability Session

A group online check in session 6 weeks after Day 4 to celebrate your wins and discuss challenges.