Crew To Leader Program Manager Information
Crew To Leader Resources
Participant Program Information
Our Participant Information page explains what they’ll learn, what to expect throughout the program, how the program works and how they can get the most out of their Crew to Leader 101 experience. This will be sent by us to the participants.
Supervisor Program Guide
Our Supervisor Guide explains what participants will be learning, what to look for on the job, conversation prompts and how supervisors can support their development throughout the program. You will need to send the link to this page to each supervisor.
Here’s The Process
1. Our Program Manager will set up each participant ready for their assigned program start date.
2. Participants will receive their login details and a link to the Participant Program Guide with everything they need to get started.
3. Supervisors will receive the Supervisor & Manager Guide, outlining how they can support their participant throughout the program.
4. Participants complete the modules according to their assigned schedule, putting their learning into practice along the way.
5. Your role is to help ensure participants stay on track and complete the program within their allocated timeframe.
6. Participants have access until their assigned end date, after which their access to the program will close.
7. Once they complete the program, participants will receive their Certificate of Completion.
Where to Direct Participants for Support
Participants may come to you with questions throughout the program. Where you direct them will depend on the type of support they need.
Support From Their Supervisor
Supervisors will help participants apply their learning in the workplace. This may include talking through real situations, suggesting ways to practise new skills and providing feedback on their progress.
The People & Culture Team
You’ll be responsible to check if they’re on track or if they’re falling behind their agreed learning schedule. You will also need to discuss their participation or timelines and help them if they are experiencing login or access issues.
Our Crew to Leader Program Support
Direct them to the Lead with Purpose team if they need help understanding the course content, completing a module or activity or answering questions about the program.
crewtoleader@leadwithpurpose.com.au
Crew To Leader Supervisor Information
Frequently Asked Questions
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No. You aren’t expected to complete or teach the program. The module overview on this page gives you the information you need to support the participant.
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Your role is to help the participant apply their learning at work. You can do this by checking in, creating opportunities to practise and providing feedback on what they’re doing well and where they can improve.
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Have a brief conversation after each module or during each swing. Check-ins don’t need to be formal or lengthy. A few thoughtful questions can be enough.
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Be specific about what you observed. Acknowledge what worked well, explain where they could improve and suggest how they could approach a similar situation next time.
You could ask:
What was your biggest takeaway?
How could you apply that here at work?
Have you had an opportunity to practise it?
What went well?
What would you do differently next time?
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You’re not expected to have all the answers. For questions about the course content or activities, direct them to the Lead with Purpose team at crewtoleader@leadwithpurpose.com.au
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Start by asking what is getting in the way. If they need to discuss their learning schedule or participation, or are experiencing login or program access issues, direct them to your organisation’s People & Culture team.
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You will receive a completion report at the end of the program.